Frequently Asked Questions
Q: What are your store hours?
A: We are open Monday - Friday 9:00 - 6:00 & Saturday 10:00 - 2:00. Please see Hours and Location page for some exceptions.
Q: Where are you located?
A: We are at 814 Kanuga Rd. Hendersonville, NC 28739. You can find a map and driving directions here.
Q: What forms of payment do you accept?
A: We accept all major credit/debit cards, checks (with proper ID), and, of course cash.
Q: Do you have a web store?
A: No, not quite. But we do have an on-line catalog here. Click Here to view 46,000+ Items in our Web Catalog
You will now find over 50,000 items with compete descriptions & pictures. The prices shown reflect the Retailers Suggested Retail Price. Everyday discounts & sales are not shown. If you are interested in anything, you can create a shopping cart and e-mail it to us.
Q: Where do you ship?
A: We can ship to any of the 50 States + US territories or protectorates, and APO addresses (please note APO addresses may experience a slight delay.) We have also occasionally shipped to Canada. If you are in Canada and would like to place an order, please e-mail us before completing your on-line order. Additional shipping charges will apply. We'll be happy to give a you shipping quote. Shipping may take as long as 2-3 weeks.
Q: Do you offer a student discount?
A: Yes, we are happy to offer a 10% student discount to high school and college students enrolled in degree seeking programs. Sorry, this does not include other classes or workshops for non-students.
Q: Do you have a mailing list?
A: Yes, we have a bi-monthly e-mail newsletter. The newsletter contains sales, coupons and, new product announcements as well as local art events and news. We also will give away a free $20 Gift Card to one e-mail subscriber each month in our "Who's The Artist?" art history/trivia game. You can sign up here.
Q: Do you have gift certificates?
A: Yes, we can issue a gift card in any amount you would like. If you are located out of town and trying to give a gift card to somebody, please call or e-mail us. We'll even be happy to mail it for you.
Q: What is your return policy?
A: Within 30 days, with a receipt, we will happily refund any unused or defective merchandise. Without a receipt or after 30 days, we can exchange your merchandise or offer store credit.
Q: Do you offer art classes?
A: Currently we offer art classes for kids from approximately 6-16 years old. For more info, please contact Costanza Knight at...
Q: Do you accept Pay Pal.
A: Sure, why not. While we don't have specific items for sale with the PayPal feature, the "Donate" button allows you to enter the amount you wish to pay. This works well if you need a gift card, or if you are interested in purchasing something from our web store.